Faq

Yes, completely free and with no obligation. We inspect your roof thoroughly, explain what we find in plain language, and give you a written report. You're not committed to anything just by having a survey done.

For genuine emergencies — storm damage, sudden leaks, structural problems — we aim to respond as quickly as possible. Because our roofers are based across London, we're rarely far away. Get in touch via [email protected] and tell us it's urgent.

All new roof installations come with a 10-year guarantee. That covers both materials and workmanship. If something goes wrong within that period, we'll put it right. It's not small print — it's the whole point.

It depends on the cause of the damage and the terms of your policy. Storm damage is often covered; general wear and tear usually isn't. We can help you understand what's been found on your roof so you can make an informed claim. Always check your policy documents and contact your insurer directly.

Sometimes, yes. Working at height in heavy rain or high winds isn't safe, and rushing the job in poor conditions leads to poor results. We'll always be upfront if weather is likely to affect your schedule, and we'll rearrange as quickly as possible.

Yes, fully. We carry comprehensive public liability insurance and cover for all work at height. You don't need to worry about what happens if something goes wrong — we're covered, and so is your property.

We install EPDM rubber roofing, GRP (fibreglass) roofing, and traditional felt flat roofing. Each has different advantages depending on the size of the roof, the building type, and your budget. We'll recommend the right option for your specific situation — not just the easiest one for us.

Absolutely. We regularly work with landlords, letting agents, managing agents, surveyors, architects, and commercial property owners. We understand the pressures of managing multiple properties and provide the clear documentation and reliable timelines that professionals need.